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Health Care
Skywire Software simplifies the communications process by helping health insurers acquire, create, personalize, manage, present and market their provider information. When members need information about their health care benefits, they expect personalized, relevant communications. To meet this demand, HMOs, PPOs, TPAs and health care insurance companies must be able to communicate this information effectively, efficiently and instantly. Skywire Software’s solutions help them do exactly that, resulting in better health care member communications and, in the long-term, stronger member relationships. Skywire Software provides a full range of health care services solutions from our secure business process outsourcing facilities, helping insurers significantly reduce the time and costs associated with composing, managing, printing and distributing health care provider data.
Enrollment Kits
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Enrollment kits should serve as more than mere vehicles for information. Smart health care organizations treat them as opportunities to further their relationships with members. After all, the enrollment kit is the one piece of health care communications that a member retains and references again and again. That’s why it’s critical to communicate effectively. With Skywire Software’s enrollment kit solution, health care providers can develop an electronic library of components for creating highly customized post-enrollment kits. Whether you want to include ID cards, introduction letters, benefit certification pages, insurance policies, summary plan descriptions, benefit riders or tailored provider directories, we can personalize and deliver it on-demand, per your specifications. Not only do your members get the information they need, when they need it, but you save time and costs. By outsourcing the entire process to Skywire Software’s secure BPO facilities, you eliminate the need for pre-printed, potentially obsolete materials.
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On-Demand Provider Directories
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How much time and money have you wasted printing thousands of standardized provider directories that are out-of-date by the time they’re delivered to your members? Outsourcing your provider directories to Skywire Software will change all that. Leveraging Skywire Software’s state-of-the-art production facilities, you can deliver personalized directories with exactly the information your members need, only when you need to send it. These print-on-demand directories are available in hard copy or print-ready PDF format. Better still, these custom directories contain the most current provider data available. To make sure that’s the case, every month we process and scrub more than 50-million new information records on hospitals, physicians and ancillary providers. By personalizing the directory content for each member and eliminating large bulk printing jobs, you’ll drastically reduce the number of pages printed and significantly reduce your costs in the process. All while improving your member relationships.
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Web Provider Search System
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The number one advantage of Skywire Software’s health care services solutions is the ability to conveniently and efficiently deliver personalized information to every member. And outsourcing your online physician directory system to Skywire Software is a perfect way to take advantage of this customer-focused communication. With Skywire Software’s Web provider search system, your members can log onto a Skywire Software-hosted, secure Web site, perform a provider search and instantly attain provider information sorted by geographic proximity. In other words, they get instant, online access to personalized, interactive provider directories, which they can print or mail for their own reference. Plus, Skywire Software processes and scrubs more than 50-million new information records on hospitals, physicians and ancillary providers each month, ensuring that your members receive the most current and accurate information available.
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Consulting Services
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Skywire Software's professional services group works with HMOs, PPOs, TPAs and insurance carriers to develop and define enterprise information strategies to meet specific, unique business needs. Using a multi-phased approach, our consultants analyze current business and technical environments and provide a roadmap for re-engineering information-centric processes. Specific consulting services include: - needs analysis
- cost/benefits analysis
- legacy system software integration
- client/server dependent and independent application installation
- electronic library development
- on-site support
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